What does the world really think of the marketing messages they are confronted with all day every day? The results of two recent surveys give us valuable insight into the psyche of our audiences and can help us create new strategies or refocus our current ones. Here are a few highlights along with my thoughts on the recent survey reports you’ll want to dig into as you prepare for 2019:
Adobe reported findings from its latest survey that say consumers are reading your emails while on vacation (78 percent), while watching TV (60 percent) and yes, while they are in the bathroom (40 percent). Smartphones are the primary way people check their email with 85 percent reporting the device as their preferred method. When asked what one thing they could change about emails from brands, the top answer (39 percent) was “make them less promotional and provide more information”. Ahhem, content marketing anyone?
To capture the attention of consumers (B2C and B2B), marketers need to develop email strategies that aren’t simply empty promotions flooding inboxes. Email content needs to be short, valuable or provide an incentive to purchase to maximize effectiveness.
It’s important when creating an email strategy and writing the actual message to remember that people are most likely receiving your end product on their smartphone. If people are scrolling by on phones, they are potentially not stationary and are definitely looking at a much smaller screen. For these two reasons alone, short and to the point is critical. (See my past post, People Don’t Read and How Writers Can Adapt) for more on this point.) Need even more ideas for improving your email campaigns? Here are 3 Tips to Help Boost Your Email Marketing Efforts from Social Media Today.
Do you talk to your customers when creating your content personas? If not, you’re in good company. Content Marketing Institute (CMI) found that only 42 percent of marketing and sales teams talk to their customers during audience research. That’s an issue. CMI says marketers should stop trying to infer customer needs from data and rather, let them tell us directly. Makes sense.
The B2B Content Marketing report is chock full of important insights (as it is each year) that are too numerous to name, but other highlights include the responses from top-performing content marketers that they put their audience’s informational needs first (90 percent) and that their audiences view them as a trusted resources (96 percent). These principles are the cornerstones of content marketing. Content marketers who adhere to them are seeing the benefits of doing so in their results.
And speaking of audience’s informational needs and trust and strategic content marketing tactics… Have you ever considered conducting your own proprietary research? Survey results can fuel a lot of content marketing initiatives beyond an initial report such as blog posts, infographics, webinars, presentations and more. Plus, the entire effort could be a new sponsorship opportunity or strategic partnership for the organization to cover the costs.
Get it right! Contact glee to support your email and content marketing strategies. We handle everything from strategy to copywriting using the latest industry best practices and trends.